User Administration > User settings > Notification categories
  

Notification categories

Each notification belongs to a category, such as Collaboration, and subcategory, such as Mentions. You can configure settings for each category and subcategory.

Collaboration

The following table describes the subcategories of the Collaboration category:
Subcategory
Description
Mentions
Someone tagged you in a conversation

Tickets and workflow

The following table describes the subcategories of the Tickets and workflow category:
Subcategory
Description
Access
Changes to your access to data
Order
Changes in the status of an order that you placed
Requests
Changes in the status of a request that you raised for new data
Tasks
Reminders about tasks you need to complete

Critical Notifications

The following table describes the subcategories of the Critical Notifications category:
Subcategory
Description
Critical Administrative Alerts
Updates related to organizations, networking requirements, the Secure Agent, or other operational changes that administrators should be aware of to maintain service availability
Critical Event Alerts
Notifications about upcoming major releases, standard releases, and service maintenance
Proactive Notifications
Notifications about feature or release impact