Release Notes > Known issues
  

Known issues

This topic describes the known issues for AI Agent Engineering. Not all monthly releases include known issues.

April 2026 known issues

Issue
Description
DROP-9661
If you access help through the help icon in the upper right corner, click the Resource Center tab, and choose Need Help > Product Help, the help displays the Help for Other Services page in the Administrator help instead of the AI Agent Engineering help.
Workaround: To display the AI Agent Engineering help, click the help icon in the upper right corner, click the Other Resources tab, and choose Online Help.
INTAI-1973
If you created and deployed an agent flow in a preview release of AI Agent Engineering, the AI agent fails to start.
An error like the following error appears when you try to run the agent from the agent flow canvas:
Request to Python runtime failed: 404 Not Found on POST request for "<URL>": "{"detail":"Not Found"}
An error like the following error also appears in the AIAgentRuntime.log file:
route_manager - ERROR - Failed to import module app: No module named 'langchain.tools.retriever'
Workaround: Redeploy the agent flow.
INTAI-1693
When you install the Secure Agent on RedHat 8.x, the machine already has OpenSSL 1.1 installed, and you install OpenSSL 3.0 manually using yum, AI agent deployment fails with the following error:
Error : Incompatible - OpenSSL version 3.x or higher required, found: 1.1.1k
Workaround: Ensure that the Open SSL version that the Secure Agent accesses is OpenSSL 3.0. For example, you might need to create a symbolic link to the Open SSL 3.0 directory in the PATH environment variable for the user account used to install the Secure Agent.