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Monitor usage statistics for MDM SaaS

You can view the MDM SaaS usage summary that displays the counts of source records, master records, and users. You can also view the usage details including source and master record counts grouped by a business entity.
Use the Overview page to get an overview of MDM SaaS usage statistics.
The following table describes the usage statistics that you can view in the Usage Summary panel of the Overview page:
Usage Statistic
Description
Source Records
The number of active and deleted source records. The source records contribute to the master records. The number doesn't include the records that the ingress job rejects.
The source record count for a master record includes each source system only once, regardless of the number of records originating from each source system. For example, if a master record has a source record from HR and a patch source record from HR, the source record count is 1.
Additionally, if a master record is from one source system and an associated patch record is from another source system, the patch record is included in the source record count. For example, if a master record has a source record from HR and a patch source record from Salesforce, the source record count is 2.
Note: When you delete a source record, the deleted record is included in the source records count. After you delete a master record, the contributing source records remain active.
Master Records
The number of active master records. A master record is the consolidated version of source records from multiple source systems.
Note: The master record count doesn't include the deleted master record.
Users
The number of MDM users in the organization that you are monitoring.
Note: For custom users or users other than the Admin, the count is displayed as 0.
The Usage Details panel of the Overview page includes the source and master record counts by business entity.
To view an updated count of source records, master records, and users, you can refresh the MDM SaaS usage metrics. In Operational Insights, when you refresh the MDM SaaS usage summary, the refresh MDM SaaS usage metrics job runs to update counts of source and master records. You can refresh the usage metrics only once a week.
Note: For existing users, the source and master record counts display as 0 until the refresh MDM SaaS usage metrics job completes successfully for the first time.