Creating a person scenario
You are an insurance agent for a large insurance company. You have a new customer, Anthony Lomax, on the phone. You want to add Mr. Lomax as a record.
To add Anthony Lomax, perform the following steps:
- 1Log in to Customer 360 SaaS.
- 2Click New, select Person as the business entity, and then click Create.
- 3Type Anthony as the first name and Lomax as the second name.
- 4Fill in other required fields and save the record.