Use the Guides page to view a list of guides that have been run. The list includes guides that completed successfully, completed with a fault, and guides that are still running.
Guides remain on the page for the following durations:
•Successful guides: 7 days.
•Faulted or prematurely terminated guides: 18 days.
•Running guides: As long as there is a running instance of the guide. After all instances are complete, it depends on whether there were successful or faulted instances.
A guide that is not running will be considered as inactive. An inactive guide will be terminated automatically after 7 days. The guide that is both inactive and that at a milestone step will be terminated automatically after 14 days.
The following information appears on the Guides page:
Name
Description
Name
The name that you enter in Guide Designer > Start > General.
Current Users
The number of users in the organization that are currently running the guide.
For example, a value of 13 indicates that there are 13 instances of the guide running.
Total Runs
The number of times that users have run the guide. Total Runs includes successful runs, faulted runs, and on-going runs.
Completed Runs
The number of times that the guide completed successfully or with a fault.
Stop
Hover over a guide that has a non-zero Current Users value to see the Stop option. Click Stop to stop all instances.
The following image shows the Guides page:
When you click a guide name, the Guide Results page opens.
