AI Agent for Database Access Review and Permission Auditing > Introduction to AI Agent for Database Access Review and Permission Auditing recipe > Prerequisites
  

Prerequisites

To use the AI Agent for Database Access Review and Permission Auditing recipe, the following prerequisites must be met:

Setting up the ServiceNow Developer Instance

To set up a ServiceNow developer instance, perform the following steps:
  1. 1Go to the ServiceNow Developer Site.
  2. 2Sign in with your existing account or create a new one.
  3. 3Click Request Instance or Start building.
  4. 4Select the desired release version for your instance and click Request. The latest release is recommended.
    5. You will be notified when your instance is ready. You will receive the instance URL and admin login details as shown in the following image:
  5. 5Click the provided URL or Open Instance to access your instance.
  6. 6Log in using the admin credentials you received.

Creating Client Credentials for the ServiceNow connector

To authorize REST requests from the ServiceNow connector, you need to create client credentials:
  1. 1Log in to your ServiceNow developer instance using admin credentials.
  2. 2From the admin profile menu, select Evaluate role > security_admin.
  3. 3To register the client application, go to System OAuth > Application Registry > New > Create an OAuth API endpoint for external clients.
  4. 4Enter a name and other required details as shown in the following image:
  5. 5Save the generated client_id and client_secret values. You will need these values to configure the ServiceNow connection.
For more information, see the ServiceNow documentation.

Generating an App Password for Email Server

To configure the email server password for Gmail and Microsoft Outlook, perform the following steps:
Gmail App Password Generation
  1. 1Ensure 2-Step Verification is enabled on your Google Account.
  2. 2Go to the Google Account security page.
  3. 3Sign in if prompted.
  4. 4In the Select app and Select device fields, select or enter the appropriate app name or device for which you want to generate the app password.
  5. 5Click Generate.
    6. A 16-character app password will be displayed. Use this password in place of your regular Google account password in your email client or application.
Microsoft Outlook App Password Generation
  1. 1Ensure Two-factor authentication (2FA) is enabled on your Microsoft account.
  2. 2Go to the Microsoft Security page.
  3. 3Sign in if prompted.
  4. 4Navigate to Advanced security options.
  5. 5Under App passwords, click Create a new app password.
  6. 6Copy the generated app password.
    7. Use this app password instead of your standard Microsoft account password in your email client or application.