1Create a NetSuite connection and publish it as shown in the following image:
2Similar to the Query ServiceNow process or Query Dynamics 365 process, create a process based on the NetSuite connection with the required actions. You can also copy the existing process, and change the connection in service call actions and check if the input fields have the correct mapping.
The following image shows the NetSuite service specific process:
3Open the AI Agent Configuration process. Add the NetSuite service to the Agent_Name step. Add the Set Processes URL for NetSuite step, and enter the specific Agent URL and executor URL for NetSuite. Add the Prepare System Instruction step, complete with system instruction for the LLM with details how the service will function with the AI Agent and provide several accurate payload examples.
The following image shows the configuartion of the NetSuite service in the AI Agent Configurator process:
4Open the Generic AI Agent guide. In the Confirm selected AI Agent screen, add NetSuite to the available agents list as shown in the following image:
