Email Handler > Introduction to Email Handler recipe

Introduction to Email Handler recipe

The Email Handler recipe allows AI agents to send emails using a preconfigured mailbox. The recipe captures data from incoming emails and triggers an agent flow in AI Agent Engineering. It processes the email's message details so that your AI agent can respond appropriately to the content received.

While the Email Handler focuses on receiving emails, it works in tandem with the Email Tool, which enables AI agents to send emails from a preconfigured mailbox. The Email Tool automatically authenticates using credentials set in the tool settings and sends messages to one or multiple recipients. You can compose simple text messages using the Body field, create rich-formatted emails with HTML, and include optional fields like CC, BCC, and ReplyTo.

The Email Handler recipe and the Email Tool together help you integrate email communication directly into your agentic workflows.