Step 3. Configure and publish the Email connection

1. 1Open the EmailConnectionOmniChannel connection.
2. 2From the Type list, select IICS Cloud Application Integration Email Service (Licensed for use).
3. 3From the Run On list, select Cloud Server or any Secure Agent.
4. 4From the Authentication Type list, select Password or OAuth as needed. Based on the authentication type selected, perform one of the following steps:
• - For Password authentication, enter values for the following properties in the Connection Properties section:

Property	Description
Authentication	Select Enable. Email Connector authenticates the user name and password that you enter in the email connection properties.
User Name	User name to log in to the email server. The user name is either the account name or the email address that is used to send the email with the synchronization results. For example: notifyme@mydomain.com
Password	Password for the email address.
Security	Select SSL for the Email connection to use the SSL protocol.

Configure the following common properties on the connection creation page:

Property	Description
Host	Email server's DNS name, such as mail.mydomain.com, or an IP address, such as 192.168.1.1.
Port	Port for communication between the Process Server and the email server. Default is 25.

• - For OAuth authentication, enter values for the following properties in the Connection Properties section:

Property	Description
Authorization URL	Enter the OAuth authorization URL for the email service that is used to authorize the user request. For example: https://login.microsoftonline.com/xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxx/oauth2/v2.0/authorize
Token Request URL	Enter the OAuth token request URL that handles token requests. For example: https://login.microsoftonline.com/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/oauth2/v2.0/token The refresh token expires in 90 days. The user must authenticate again and publish the connection before the token expires.
Client ID	Specify the identifier value from the OAuth provider.
Client Secret	Enter the client secret to connect to the email application.
Scope	Specify the scope. The scope in OAuth authentication limits an application's access to a user's account. You can select multiple scopes for a single client. To enter multiple scopes, separate each value with a space. For a Microsoft Outlook email account, enter the following scope: https://outlook.office.com/SMTP.Send offline_access

Configure the following common properties on the connection creation page:

Property	Description
Host	Email server's DNS name, such as mail.mydomain.com, or an IP address, such as 192.168.1.1.
Port	Port for communication between the Process Server and the email server. Default is 25.

5. 5Save and publish the connection.