Using the Synchronize Salesforce Incidents with ServiceNow Incidents recipe

To use the Synchronize Salesforce Incidents with ServiceNow Incidents recipe, you must perform the following steps manually:

Step 1: Copy and access the recipe content

Step 2: Configure and publish the Salesforce connection

Step 3: Configure and publish the ServiceNow connection

Step 4: Configure and publish the process

Step 5: Test data synchronization from Salesforce incidents to ServiceNow incidents