Synchronize ServiceNow Incidents with Jira Issues > Using the Synchronize ServiceNow Incidents with Jira Issues recipe > Step 2. Configure and publish the ServiceNow connection
  

Step 2. Configure and publish the ServiceNow connection

Configure the client details, service URL, and grant type to connect to the ServiceNow instance, and then publish the ServiceNowConnectionIssue connection.
    1Open the ServiceNowConnectionIssue connection.
    2From the Type list, select ServiceNow.
    3From the Run On list, select Cloud Server or any Secure Agent.
    4In the Connection Properties section, enter values for the following properties:
    Property
    Description
    Client ID
    The ServiceNow client ID to generate a valid access and refresh token. Enter the client ID that you generated under System OAuth > Application Registry in ServiceNow.
    Client Secret
    The ServiceNow client secret that you generated under System OAuth > Application Registry in ServiceNow.
    User Name
    The ServiceNow user name that can generate client credentials in the ServiceNow instance.
    Password
    The password associated with the ServiceNow user account.
    Service URL
    The URL to access the ServiceNow instance.
    Grant type
    The grant type that the ServiceNow instance uses to get an access token for third-party clients authorization.
    Enter the value as password.
    5Save and publish the connection.