Configure the custom field ID and publish the process.
1To publish the Create Issue process, click Actions in the row that contains the process and select publish.
2Open the Synchronize ServiceNow Incidents with Jira Issues process.
3On the Start tab of the Start step, in the Allowed Users or Allowed Groups field, enter the user or group that must have access to the process service URL at run time. By default, Allow anonymous access is selected.
4On the Assignments tab of the Set Filters step, enter the custom field ID in the Custom_Field_ID field. Optionally, in the Query field, you can change the default values for filter incidents and search criteria.