Prerequisites for creating a custom field in the ServiceNow user entity
To create a custom field in the ServiceNow user entity, perform the following steps:
- 1Log in to the ServiceNow organization.
- 2Go to User table > Open record > Configure > Form Layout.
The following image shows the Form Layout option on the User page:
- 3Add the u_applicant_id, u_transaction_origin, and u_hire_date fields and click Save.
The following image shows the Create new field section on the Configuring User form page.