Synchronize Zendesk Tickets with Salesforce Cases > Using the Synchronize Zendesk Tickets with Salesforce Cases recipe
  

Using the Synchronize Zendesk Tickets with Salesforce Cases recipe

To use the Synchronize Zendesk Tickets with Salesforce Cases recipe, you must perform the following steps manually:
  1. 1Copy and access the recipe.
  2. 2Configure and publish the Salesforce connection.
  3. 3Configure and publish the Zendesk connection.
  4. 4Publish the processes.
  5. 5Create webhooks in Zendesk.