Microsoft Dynamics 365 is a suite of cloud-based business applications designed to streamline various aspects of business operations.
It integrates Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) capabilities, providing solutions, such as sales, customer service, field service, finance, operations, and marketing. Dynamics 365 offers modular applications that can be deployed independently or together, allowing businesses to customize their solution to meet their specific requirements. As a cloud-based application, it enables easy access, scalability, and integration with other Microsoft products and third-party software.