Before you use an SAP IDoc connection to access data from SAP through IDocs, an administrator must perform the following tasks:
•You must have the license to the SAP IDoc Connector package and the CCICOREAgent package in Administrator. For more information about licenses, see Licenses in Organization Administration.
•Configure SAP IDoc Connector runtime environment in Administrator. For more information, see Runtime Environments.
•Download and configure the SAP libraries.
•Restart the Process Server.
Downloading and configuring SAP libraries for IDoc
Download the SAP JCo libraries and configure them on the machine where the Secure Agent runs. Contact SAP Customer Support if you encounter any issues with downloading the libraries.
4Restart the Process Server. To ensure that the libraries are loaded correctly, restart the Process Server on the machine where Secure Agent is installed.