ServiceNow is a software-as-a-service (SaaS) provider of enterprise service management software.
ServiceNow automates enterprise operations and creates a single system of record for all service management processes within an organization. ServiceNow applications are built on a single platform, which offers a consistent and intuitive user experience through the entire service management lifecycle for services, such as Incident Management, Problem Management, Change Management, User Administration, Configuration Management Database (CMBD), and Service Management.