Consider the following rules and guidelines when you use Microsoft Dynamics CRM sources and targets:
•When you read from or write to Microsoft Dynamics CRM, the task might fail with java heap space error. Set the JVM options for type DTM to increase the -Xms and -Xmx values in the system configuration details of the Secure Agent, and then restart the Secure Agent.
•You can set the JVM property -DINFA_MSD_ADAPTER_LOG_LEVEL=ALL to configure unique request IDs for all the requests so that they can be uniquely identified at the CRM server. The request ID is sent as a header with the request when you configure the JVM property.
You can retrieve request IDs for all the error rows when you do not configure the JVM property.