Oracle Financials Cloud V1 Connector > Troubleshooting > Troubleshooting Oracle Financials Cloud V1 tasks
  

Troubleshooting Oracle Financials Cloud V1 tasks

When you select an Oracle Financials Cloud write object and navigate to the Field Mapping tab, you might encounter the following error message: Unable to load metadata for <write object> operation
Additionally, you might also encounter the following error message in the tomcat.log file on the Secure Agent machine: Facing java.lang.OutOfMemoryError: GC overhead limit exceeded
To solve this issue, you must increase the performance and avoid runtime environment memory issues.
  1. 1In Administrator, select Runtime Environments.
  2. 2Select the Secure Agent for which you want to increase memory from the list of available Secure Agents.
  3. 3In the upper-right corner, click Edit.
  4. 4In the System Configuration Details section, select the Type as TomCatJRE.
  5. 5Edit INFA_memory as -Xms32m -Xmx2048m -XX:MaxPermSize=2048m.
    6. The following image shows the Agent Details page:
    For the agent name, we can see the Type as Tomcat JRE.
    The minimum and maximum values for the Java heap size are given as an example. Specify the size according to your requirements.
    Note: You must wait for the Data Integration Service to load new values after you configure the Secure Agent.
The mapping task is successful but data is not loaded to the Oracle Financials endpoint
When you monitor a job, the status of a task that writes data to an Oracle Financials Cloud target object indicates success or failure for data import into the interface tables. To know the status of data load into the corresponding Oracle Financials Cloud target object, verify the final ESS job status on the Oracle Financials Cloud application.
You can check the status of the final ESS job on the Oracle Financials Cloud application by navigating to Home > Navigator > Scheduled Processes.
This is a third-party limitation.
When you write data to the Oracle Financials Cloud application containing the object type as Import Segment Values and Hierarchies, the Secure Agent writes incorrect data to the target.
When you use Oracle Financials Cloud V1 Connector to write data to the Oracle Financials Cloud application containing the object type as Import Segment Values and Hierarchies, the Secure Agent writes incorrect data to the target.
To resolve this issue, refer to the following KB article: https://kb.informatica.com/solution/23/Pages/77/633949.aspx?myk=633949