Salesforce Marketing Cloud Connector
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Troubleshooting
> Troubleshooting a synchronization task
Troubleshooting a synchronization task
"ERROR java.lang.OutOfMemoryError: GC overhead limit exceeded." occurs when you run a
synchronization
task to read or write large number of records.
To resolve this issue, perform the following tasks to configure the
JVM
options in the Secure Agent to increase the memory for the Java heap size:
1
In
Administrator
, select
Runtime Environments
.
2
Select the Secure Agent for which you want to increase memory from the list of available Secure Agents.
3
In the upper-right corner, click
Edit
.
4
In the
System Configuration Details
section, select the
Type
as
DTM
for the Data Integration Service.
5
Edit the
JVMOption1
as
-Xms4056m
and
JVMOption2
as
-Xmx4056m
.
6
Restart the Secure Agent.