ServiceNow Connector > Connections for ServiceNow > Connect to ServiceNow
  

Connect to ServiceNow

Let's configure the ServiceNow connection properties to connect to ServiceNow.

Before you begin

Before you configure the connection properties, you'll need to get the user name, password, and service URL from your ServiceNow account.
The following video shows you how to get the information you need:
Video to get connection details from ServiceNow account.https://infa.media/3AqJGzB

Connection details

The following table describes the basic connection properties:
Property
Description
Connection Name
Name of the connection.
Each connection name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + -,
Maximum length is 255 characters.
Description
Description of the connection. Maximum length is 4000 characters.
Type
ServiceNow
Runtime Environment
The name of the runtime environment where you want to run tasks.
Select a Secure Agent, Hosted Agent, or serverless runtime environment.
Do not use a Hosted Agent if you use the connection in mappings in advanced mode.
Username
User name of the ServiceNow instance.
Password
Password for the ServiceNow instance.
EndPoint URL
The ServiceNow endpoint URL.

Advanced settings

The following table describes the advanced connection properties:
Property
Description
Instance Type
Type of ServiceNow instance.
Select JSONv2.

Related links