ServiceNow is a software-as-a-service (SaaS) provider of enterprise service management software.
ServiceNow automates enterprise operations and creates a single system of record for all service management processes within an organization. ServiceNow brings together the strategy, design, transition, and operation on the cloud platform. ServiceNow applications are built on a single platform-as-a-service which offers consistent and intuitive user experience through the entire service management lifecycle for services, such as Incident Management, Problem Management, Change Management, User Administration, CMBD, and Service Management.