Rules and guidelines for ServiceNow mappings
Consider the following guidelines before you run a mapping:
- •You cannot read or write ServiceNow column or table names that have more than 48 characters.
- •The source tables must not be empty. Otherwise, the mapping fails.
- •The ServiceNow source and target table and field names can contain only alphanumeric characters and underscores.
- •When you read data from the Account object, the Secure Agent displays incorrect number of success rows in the session log.