You are an operations analyst who manages the customer support website of your organization. You want to get complete statistics and elaborate reports about the support your organization gives to the customers. You can use Zendesk Connector to read data and later you can perform analytics on the data.
You can configure a synchronization task and mapping task to read data from Zendesk. You can configure synchronizationtask and mapping task to write data to flat files, databases, and other applications. The operations team can use the data to perform data analytics.