Administration of Zendesk V2 Connector
As a user, you can use Zendesk V2 Connector after the organization administrator performs the following tasks:
- •Upload the Zendesk V2 Connector, specify the name of the connector as Zendesk V2.
- •Before the Agents uses Zendesk V2 Connector, create a user account in the Zendesk. The user must be an administrator of the Zendesk account.
- •Do not enable the two-factor authentication as Zendesk V2 Connector uses basic authentication to authenticate the user.
For more information about the Zendesk security and authentication, see the Zendesk documentation.