You can use the insert, update, and delete operations for a Zendesk target in a synchronization task.
When you perform an insert operation, define the source data in synchronization application to write to the Zendesk target. The Secure Agent inserts the source rows that you specify into the Zendesk target.
When you perform an update operation, define the source data in the synchronization application to update the records in the Zendesk target. The Secure Agent updates the rows that you specify in the Zendesk target. When you perform a delete operation, define the source data in the synchronization application to delete the records in the Zendesk target. The Secure Agent deletes the records that you specify in the Zendesk target.
The following table describes the Zendesk target properties:
Property
Description
Connection
Name of the Zendesk V2 target connection.
Target Type
Select Single or Multiple as the target type. Select Single to write data to a standard Zendesk object. Select Multiple to write data to a standard Zendesk object and add a single child object.
Note: When you select Multiple as the target type, you cannot add a sibling object. The sibling object appears as a column of the child object and contains a value of string data type.
Target Object
Name of the Zendesk target object.
Advanced Target Properties for Zendesk V2
You can configure advanced target properties on the Schedule page of the Synchronization task wizard.
You can perform bulk insert, update, and delete operations on a Zendesk object by selecting the Batch Operation check box under the advanced target properties. Zendesk V2 Connector supports bulk operations for the following Zendesk objects: