Transformations > Web Services transformation > Configuration for multibyte hierarchical data
  

Configuration for multibyte hierarchical data

If a mapping includes a transformation that processes hierarchical data and the data uses multibyte characters, configure the Secure Agent machine to use UTF-8.
On Windows, create the INFA_CODEPAGENAME=UTF-8 environment variable in Windows System Properties.
On Linux, set the LC_LOCALE variable to UTF-8.