Troubleshooting > Troubleshooting > Troubleshooting masking task errors
  

Troubleshooting masking task errors

When you perform a masking task, the following errors can occur:
Either the target does not contain the Account object, or there is a problem connecting to the source or target. Verify the source connection, target connection, and source and target objects. If the problem persists, contact Informatica Global Customer Support.
This error occurs when the masking task is not able to connect to the target or there are some objects are missing in the target connection.
REQUEST_LIMIT_EXCEEDED: Total Requests Limit exceeded.
This error occurs when you exceed the API usage limit for the day.
Error loading into target [Object_Name] : Error received from salesforce.com. Fields []. Status code [STORAGE_LIMIT_EXCEEDED]. Message [storage limit exceeded].
This error occurs when the target object is full or exceeds the limit.
Reattempt the Salesforce request [handleBulkApiError] due to the error [Invalid session id].
This error occurs when there is a temporary problem with Salesforce.com or the network. To check whether there are any known server issues, you can refer to http://trust.salesforce.com.
Error loading into target [RecordType] : Error received from salesforce.com. Fields []. Status code [DUPLICATE_VALUE]. Message [duplicate value found: <unknown> duplicates value on record with id: <unknown>].
This error occurs when a Record Type with the same name exists in the target.
The [Object_Name] object does not contain any fields that you can update. Remove the object and try again.
This error occurs when you cannot update an object or add a record. You must remove the object and run the task. This error can also occur when you have read-only access to the object. Verify that you have the right permissions.
Error : Failed to create the external ID field in the target [Object_Name](Error : External ID creation for this object is not currently supported. Select another object. If the problem persists, contact Informatica Global Customer Support.)
This error occurs when the application fails to create an external ID in the target. To upsert the data into target object, you need an external ID field. If the application does not allow to create the external ID fields, then you cannot upsert data into the target objects.
The selected object repeatedly calls one or more mandatory objects that are not supported. Remove the object and run the task.
This error occurs when the Salesforce objects defined in the composite objects do not exist in the source organization.
Cloud Masking mapgen failed. Contact Informatica Global Customer Support.
com.informatica.ilm.tdms.mapgen.exceptions.CyclicRelationException: Cyclic schemas are not supported on Salesforce.
This error occurs due to cyclic relationships within the object sets. Remove the objects that contain such cyclic relationships.
INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY
This error occurs when the target does not contain all the related objects and there are no sufficient permissions to write on to the target.
Masking page is empty for inplace and instream masking.
This error occurs when you have read-only access to source for inplace masking or when you have read-only access to target for instream masking. When you create a masking task, the masking page is blank and you cannot view any fields.
SFDC_31102 [FATAL] Query failed. [MALFORMED_QUERY: SOQL statements cannot be longer than 20000 characters.]
This error occurs when the SOQL exceeds 20000 characters. You must contact Salesforce to increase the SOQL character limit.
Error loading into target [OpportunityLineItem]: Error received from salesforce.com. Fields [UnitPrice]. Status code [FIELD_INTEGRITY_EXCEPTION]. Message [field integrity exception: UnitPrice (only one of unit price or total price may be specified)].
This issue occurs because in the OpportunityLineItem object, both the UnitPrice and TotalPrice fields are visible and can be updated. The task fails if you insert records into both the fields. To resolve the issue, apply nullification masking on the UnitPrice field or the TotalPrice field while you insert a record into the OpportunityLineItem object.
Error loading into target [OpportunityContactRole] : Error received from salesforce.com. Fields []. Status code [INVALID_FIELD]. Message [Foreign key external ID: 003o000000a67jyaay not found for field DMASK_EXTERNAL_ID__c in entity Contact].
This issue occurs because you can neither create an external ID nor select a unique field for the OpportunityContactRole object when you perform an insert operation. Perform an upsert operation and select the idlookup field for the OpportunityContactRole object to avoid the error.