A Business Area asset represents a department or business function with certain assigned responsibilities in the wider organization.
For example, you can create the Marketing, HR and Finance assets to represent business areas.
The employees of different communities in an organization can use various systems. If you assign the system relationships to different business function areas under the Business Area asset, you can easily identify the systems that contain a specific kind of data.
You can rate a Business Area asset to indicate your assessment of the asset, or add your comments to the asset to provide your inputs on the data present within the asset. This enables different users to collaborate on assets and make collective decisions on using the data. For more information on collaborating on an asset, see the Working with Assets help.
You can view the number of open tickets and overdue tickets. Open tickets indicate the tickets pending in progress to track changes to the Business Area asset. Overdue tickets indicate the tickets beyond due date that require your action. You can also view the lifecycle of the business area asset to know the particular stage of the lifecycle in the asset workflow.
Overview tab
On the Overview page, you can view the system and custom attributes of the Business Area along with other basic information about the Business Area.
The system attributes are the system-defined properties of the asset. The custom attributes are user-configured properties of the asset that allow you to specify and store specific information relevant to your assets beyond the system-defined attributes.
The following table describes the properties of the Overview page:
Field
Description
Name
Unique name of the asset.
Parent
Another business area asset under which the open business area asset hierarchically fits.
Description
Definition of the asset. The size of the field should not exceed 1 MB.
Reference ID
Unique reference identifier for the business area asset.
Stakeholders
Users responsible for this asset or interested in the asset.
Created By
User that created the business area and the date on which it was created.
Updated By
User that last updated the business area and the date on which it was updated.
If the organization administrator has configured custom fields for the business area asset type, you can see the fields on the Overview page of the asset.
Hierarchy tab
See assets that users have specified as child assets of the business area. Click the expand icon to view hierarchical child assets of the business area. Click a child asset to open the asset on a new page.
The following table describes the properties of the Hierarchy page:
Field
Description
Name
Name of the child asset.
Asset Type
Type of the child asset
Description
Description of the child asset.
Relationships tab
On this page, you can switch between grid view or graph view to view all the relationships that the business area has with other assets. Create relationships with other assets if they can be used together to make business or governance decisions.
The following table describes the fields that appear when you switch to the grid view on the Relationships page:
Field
Description
Name
Name of the related asset.
Type
Type of the related asset.
How It Is Related
Relationship between the related assets and the business area asset that you have opened.
Displays the name of the corresponding related assets. Hover the mouse over the arrows of different colors to see if the relationship is direct, indirect, inbound, or outbound.
Hierarchy
Hierarchical path of the asset.
Note: This column is hidden by default. To display the column, right-click on the column header and select Hierarchy.
You can perform the following activities on the Relationships page:
•Click the Filters icon on the top of the page to apply filters to narrow the list of relationships. You can apply filters such as asset type to view related assets of a specific type, direction to view related assets of a particular origin, lifecycle to view assets in a particular stage of the lifecycle, relationship type to view assets that are directly or indirectly connected to the business area, or relationship label.
The direction of the asset can be inbound or outbound. The relationship created from the business area to the related asset is called an outbound relationship. The relationship created from the related asset to the business area is called an inbound relationship.
•Search for a related asset using the Search box.
•Click the Add icon to add a new related asset, or the Delete icon to delete an existing related asset.
Note: You can delete only outbound direct related assets. To view the child assets of the business area, go to the Contains page.
Relationship example
The following image shows a sample asset and the different types of relationships with other assets:
In the image, the business term 'Delivery Cost' is the open asset. The Relationships tab shows the grid view of all the assets related to 'Delivery Cost'.
1The highlighted policy asset 'Gov Policy 01' is related to the open asset through an inbound relationship, which is indicated by the orange arrow pointing to the left direction. This indicates that the relationship between the business term 'Delivery Cost' and the policy 'Gov Policy 01' originated in the policy asset 'Gov Policy 01'. The relationship type 'is Regulating' indicates that the policy asset is regulating the business term.
2The highlighted system asset 'Customer Call Analysis Reports' is related to the open asset through an outbound relationship, which is indicated by the blue arrow pointing to the right direction. This indicates that the relationship between the business term 'Delivery Cost' and the system 'Customer Call Analysis Reports' originated in the business term 'Delivery Cost'. The relationship type 'is a Strategic Source for' indicates that the business term is the preferred or recommended source of data for the system asset.
Stakeholders tab
View users that have been designated as stakeholders for the business area. Stakeholders are authorized users who are responsible for the business area, and can approve or reject change requests for the area . If your role has permissions, you can add or remove stakeholders on this page.
The following table describes the properties of the Stakeholders page:
Field
Description
Name
Name of the user or user group.
Role
Role of the user or user group in the organization.
Email
Email address of the user.
Note: This property does not appear for user groups.
User Origin
The origin of the users. For example, when a user logs in using SSO, the value for this field is displayed as SAML.
Tickets tab
View change request tickets that users have created for the business area.
The following table describes the properties of the Tickets page:
Field
Description
Name
Name of the ticket.
Description
Description of the ticket.
Type
Type of ticket.
Status
Status of the change ticket.
Current Task Owner
The stakeholders who are assigned to the tasks in the ticket.
You can filter the list of tickets by selecting available filter options.
History tab
View changes that users have made to the business area. The History tab provides an audit log that you can use for compliance requirements.
The following table describes the properties of the History tab:
Field
Description
Date
Displays the created and last updated dates of the asset.
Event Type
Displays the type of the event that is performed on the asset:
- Asset. Displays changes in the name, description, certification, or the reference ID of the asset.
- Relationship. Displays additions, deletions, and the updates of the relationships between the assets.
- Stakeholder. Displays additions and deletions of stakeholders to the asset.
Action
Displays the following actions that are performed on the asset:
- Create. Displayed if the asset is created.
- Updated. Displayed if the asset is updated.
- Deleted. Displayed if the asset is deleted.
Current Attributes
Displays the recently changed attributes of the asset.
Previous Attributes
Displays the earlier attributes of the asset.
Changed By
Displays the user who has performed any action on the asset.
Asset Name
Displays the name of the asset.
Asset Path
Displays the origin path of the asset.
Asset Type
Displays the type of the asset.
From Asset Type
Displays the source asset type for which the change is applicable. This is applicable when the event type is Relationship.
To Asset Type
Displays the target asset type for which the change is applicable. This is applicable when the event type is Relationship.
