Use the Data Integration Mapping Designer to create a mapping. When you create a mapping, you configure a source to represent a Zendesk object.
Validate the mapping and describe the flow of data from source and target along with the required transformations before the Secure Agent reads data from the Zendesk object. Use the Mapping Task wizard to create a mapping task and select the mapping that you configured. The mapping task processes data based on the data flow logic you define in the mapping. Run the mapping task to read data from a Zendesk object.