Runtime Environments > Secure Agents > Secure Agent logs
  

Secure Agent logs

The different Secure Agent services generate their own logs. Use these logs to help you troubleshoot issues.
Tip: In the file paths below, "<install>" represents the directory in which the Secure Agent is installed.

General

The following table describes the general Secure Agent log files and shows the \apps subdirectory where you can find the files.
File
Description
<install>\apps\agentcore\agentcore.log
Tracks all operations managed by the Secure Agent for agent applications such as upgrade or opening tunnels for communications.
<install>\apps\agentcore\infaagent.log
Contains logs related to bootstrapping the agent.
<install>\apps\agentcore\agentUpgrLog.txt
Keeps agent core upgrade timestamps.
<install>\apps\agentcore\consoleAgentManager.log
Contains logs related to agent registrations.
<install>\apps\Administrator\logs\tomcat\tomcat.log
Contains logs related to pre-downloading packages.

B2B Processor

File
Description
<install>\apps\B2BProcessor\<version>\logs\b2b-aaap.log
Contains information about main execution entry points, failure messages and B2B Processor service status.

CIHProcessor

The CIHProcessor logs are generated when you use a private repository with Cloud Integration Hub.
File
Description
<install>\apps\CIHProcessor\<version>\logs\cih-aaap.log
Contains information about the following items:
  • - Logs on the start and stop of the Cloud Integration Hub agent application.
  • - Logs about CRUD runtime operations on the private staging database. For example, logging create, read, update, and delete actions for CIH topics. Also, logging read or write operations for Cloud Integration Hub publications and subscriptions.
<install>\apps\CIHProcessor\<version>\log\prs-audit.log
Contains entry and exit access logs of the APIs exposed by the CIHProcessor.

Common Integration Components

File
Description
<install>\apps\Common_Integration_Components\logs\<version>\app.log
Contains information about the Common Integration Components services.
<install>\apps\Common_Integration_Components\logs\<version>\tomcat.out
Contains log information about the Common Integration Components service stdout.

Data Integration Server

File
Description
<install>\apps\agentcore
See the log files described in the General section.
<install>\apps\Data_Integration_Server\logs\tomcat
Contains information about the Tomcat server.
<install>\apps\Data_Integration_Server\logs\tomcat\tomcat<version>.log
Contains information about the Data Integration Server service.
<install>\apps\Data_Integration_Server\<version>\tomcat.out
Contains information about the Data Integration Server stdout logs.
<install>\apps\Data_Integration_Server\<version>\scripts.log
Contains information about the Data Integration Server life cycle scripts, for example: deploy, start, status, and stop scripts.
<install>\apps\Data_Integration_Server\logs\session logs
Contains information about the Data Integration Server task session.

File Integration service

File
Description
<install>\apps\FileIntegrationService\logs\FileIntegrationService.log
Contains logs related to the File Integration service, which includes the following information:
  • - Logs related to the file servers, such as AS2, HTTPs, SFTP, MLLP
  • - Transfer tasks such as encrypt, decrypt, compress, decompress.
  • - API-triggered jobs, such as sendFiles to SFTP/AS2/FTPs.
  • - Filer server users
  • - Connectivity to fis-proxy

Mass Ingestion runtime

File
Description
<install>\apps\MassIngestionRuntime\logs\informaticamft.log
Contains log information related to File Mass Ingestion and File Listener logs running the MassIngestionRuntime service. Also contains logs related to the startup and status of this service.

Operational Insights Data Collector

File
Description
<install>\apps\OpsInsightsDataCollector\logs\App.log
Contains startup information for the Operational Insights Data Collector (also known as the "OI Data Collector").
<install>\apps\OpsInsightsDataCollector\logs\datacollector.log
Contains information about on-premises and cloud data collections. Also contains information about the publishing performed by the Operational Insights Data Collector service.

Process Server

File
Description
<install>\apps\process-engine\logs\catalina.log
Contains logging information from the Process Server. This is useful for diagnosing runtime errors.
<install>\apps\process-engine\logs\scripts.log
Contains logging from scripts executed by agentcore to start or stop the components of the Process Server, including the database and server itself.
<install>\apps\process-engine\logs\localhost-access.log
Contains information associated with a request, for example: IP address, time, request method such as GET or POST, and the resource from which the request is coming.
<install>\apps\process-engine\logs\PostGreSql\upgrade.log
Contains logging that captures information about if or when the database version is upgraded.
<install>\apps\process-engine\logs\PostGreSql\postgresql.log
Contains logs for the PostgreSQL database, which is useful for diagnosing database-related issues.