To comply with data retention policies, you can configure a retention period for the history of master data.
Use the History Retention page to configure the retention period. You can set the retention period for historical data up to a maximum of seven years. Historical data that's older than the retention period is permanently deleted and can't be restored. For example, if you set the retention period today to one month, all historical data older than 31 days is purged. You can still access data from the past 31 days.
Note: Ensure that you set the retention period to up to one month for development environments and up to three months for QA environments.
When you save the configuration, a purge job is created. The job permanently deletes historical data of business entity records, hierarchies, and relationships that exceeds the specified retention period.
You can monitor the status of the purge job on the My Jobs page.
Configure the retention period for historical data
You can set the retention period for historical data up to a maximum of seven years.
When a job is running to permanently delete historical data, you can't save changes to the history retention configuration.
1Click Global Settings > History Retention.
2In the Retention Period column, select the number of years and months.
Note: One month is 31 days.
3Click Save.
A Warning dialog box appears.
4Enter the ID of the organization for which you want to set the history retention.
5If you entered the ID of a production organization, acknowledge that you understand the specified organization is a production organization and that purged data can't be recovered.
6Click Save.
A history record purge job is created to permanently delete historical data that exceeds the specified retention period. You can monitor the status of the job on the My Jobs page. For more information about monitoring jobs, see Monitoring jobs.