Customer 360 Extension for SAP > Introducing Customer 360 Extension for SAP
Introducing Customer 360 Extension for SAP
You can use Customer 360 Extension for SAP to integrate Customer 360 SaaS and SAP and process the SAP records in Customer 360 SaaS.
An extension is a ready-to-use package that extends the capability of Customer 360 SaaS. The package can include business entities, field mappings, reference data, relationships, custom pages, batch jobs, source systems, reports, and Data Integration assets to support the jobs. You can use an extension as a template to get started with Customer 360 SaaS.
You can use Customer 360 Extension for SAP to standardize and consolidate customer records. The extension uses the Organization and Person business entities to store SAP records. You can configure SAP to synchronize records with Customer 360 SaaS in batches.
Use Customer 360 Extension for SAP to achieve the following goals:
Import SAP ECC and SAP S/4HANA records
You can import customer and Financial accounting (FI) customer records from SAP ECC and business partner records from SAP S/4HANA into Customer 360 SaaS. After you import the initial load, you can also import incremental changes from SAP ECC and SAP S/4HANA into Customer 360 SaaS.
Master and export SAP ECC records to SAP S/4HANA
You can master customer and FI customer records from SAP ECC and business partner records from SAP S/4HANA in Customer 360 SaaS. You can then export them to SAP S/4HANA as business partner records in batches.
Synchronize records between Customer 360 SaaS and SAP S/4HANA
You can create and process records in Customer 360 SaaS and export these records to SAP S/4HANA as new business partner records. When you update records in Customer 360 SaaS, you can export the incremental changes to the records in SAP S/4HANA.
You can use the following SAP business partner roles with Customer 360 Extension for SAP :