Prerequisites

• •Enable the MDM SaaS service for the runtime environment that your organization uses.
• •Verify that business entities are available in MDM SaaS.
• •Upgrade Customer 360 SaaS, Product 360 SaaS, and Supplier 360 SaaS to the latest version.
• •Ensure that the prompts include values from fields that are set as searchable and facetable in Business 360 Console.
If the prompt contains data from fields that aren't searchable or facetable in Business 360 Console, CLAIRE GPT can't visualize or search for data.
For more information about searchable and facetable properties, see Configure search and report properties.
• •Verify that your user role has the read privilege for business entities and attributes that you use in the prompts.
• •To retrieve accurate prompt responses in CLAIRE GPT, ensure that the business entity attributes contain meaningful descriptions in Business 360 Console.
For example, a business entity includes two City attributes, one for address and one for the place of birth. If your prompt is to find customers living in New York, CLAIRE GPT refers to the attribute description for the context.