Troubleshooting Oracle Financials Cloud Tasks

When you select an Oracle Financials Cloud write object and navigate to the Field Mapping tab, you might encounter the following error message: Unable to load metadata for <write object> operation

Additionally, you might also encounter the following error message in the tomcat.log file on the Secure Agent machine: Facing java.lang.OutOfMemoryError: GC overhead limit exceeded

To solve this issue, you must increase the performance and avoid runtime environment memory issues.

1In Administrator, select Runtime Environments.
2Select the Secure Agent for which you want to increase memory from the list of available Secure Agents.
3In the upper-right corner, click Edit.
4In the System Configuration Details section, select the Type as TomCatJRE.
5Edit INFA_memory as -Xms32m -Xmx2048m -XX:MaxPermSize=2048m.
The following image shows the Agent Details page:

The minimum and maximum values for the Java heap size are given as an example. Specify the size according to your requirements.
Note: You must wait for the Data Integration Service to load new values after you configure the Secure Agent.