Email Service
The Email Service is a system service that manages email notifications on the status of Catalog Service.
Enable the Email Service to allow Informatica administrators to configure email notifications. You can configure the service to run on multiple nodes. Designate the primary node to run the service. All other nodes are backup nodes for the service. If the primary node is not available, the service runs on a backup node.
Email Notification Overview
You can configure and receive email notifications on Catalog Service status to closely monitor and troubleshoot the application service issues. You use the Email Service and an associated Model Repository Service to send email notifications. The Model repository stores metadata for the email notifications that you configure. The Model Repository Service and the Email Service must be running for the Email Service to send email notifications.
Email Notification Process
Before you can receive email notifications on Catalog Service status, you must configure and enable the Email Service before you enable the Catalog Service. You need to specify a Model Repository Service when you configure the Email Service. If you change the Model Repository Service for the Email Service at run time, recycle the Email Service first followed by Catalog Service to reflect the changes in the Catalog Service.
You can perform the following tasks to complete the email notification process:
- 1. Configure and enable the Email Service in Informatica Administrator. For more information about enabling the Email Service, see the Informatica Application Services Guide.
- 2. When you create the Catalog Service as part of the Live Data Map installation, using the infacmd command line program, or in Informatica Administrator, choose to receive email alerts.
- 3. Enable the Catalog Service.
- 4. Create a user and configure the email ID that needs to receive the email alerts.
- 5. Assign the Admin - Monitoring privilege to the user.
Troubleshooting Email Notifications
If you do not receive email notifications on Catalog Service status as expected, verify that the email alert configuration meets the requirements for the email notifications.
Verify the following conditions are true when you troubleshoot email notifications:
- •Catalog Service and associated services, such as Model Repository Service and Data Integration Service, are enabled and running.
- •If you changed the Model Repository Service associated with the Email Service, you recycled the Email Service followed by the Catalog Service.
- •If you changed the Email Service configuration, you restarted the Email Service followed by the Catalog Service.
- •You configured a valid email ID for the email recipient or user in Informatica domain.