Message Reference > A Message Codes > AUTHEN Messages
  

AUTHEN Messages

AUTHEN_10001 The Service Manager failed to authenticate user <user name> in security domain <security domain name>. The user is disabled.

Explanation:
A disabled user tried to log in.
User Response:
Enable the user account.

AUTHEN_10002 The Service Manager failed to authenticate LDAP user <user name> in security domain <security domain name>. The LDAP server failed to authenticate the user with the error <LDAP error message>.

Explanation:
The LDAP server could not authenticate the user.
User Response:
Check the error message from the LDAP server for more information.