Message Reference > A Message Codes > AUTH Messages
  

AUTH Messages

AUTH_10000 The Service Manager could not enable Authentication because authentication state is invalid.

Explanation:
The network shared disk that stores the domain configuration data is not accessible.
User Response:
Ensure access to the shared disk that stores the domain configuration database.
Explanation:
Node configuration is not synchronized with the domain configuration.
User Response:
Shutdown this gateway to force a master gateway election. If the problem is resolved, then fix the node configuration with infacmd.
Explanation:
Authentication configuration has invalid data.
User Response:
Contact Informatica Global Customer Support. Before restoring the domain configuration database from the last known good backup file, back up the invalid domain configuration database to another file to help Informatica Global Customer Support troubleshoot the problem.

AUTH_10001 The Service Manager is not initialized yet.

Explanation:
The Tomcat servlet container has not initialized the Service Manager.
User Response:
The Service Manager is still initializing. If the Service Manager is not initialized within five minutes, contact Informatica Global Customer Support.

AUTH_10005 The Service Manager is disabled and cannot accept authentication requests.

Explanation:
The Service Manager on the master gateway node experienced a problem and disabled itself.
User Response:
Wait for a new master gateway node to be elected. The new master gateway node will enable its Service Manager. If a new master gateway node does not come up automatically, manually recycle this node.

AUTH_10007 Cannot add user because <user name> already exists.

Explanation:
Cannot create a user with the same name as an existing user.
User Response:
Use a different user name to create a user.

AUTH_10009 Cannot remove the Administrator user.

Explanation:
The Administrator user cannot be removed. This operation is not allowed.
User Response:
Do not attempt to remove the Administrator user.

AUTH_10010 Cannot encrypt the credential because the characters in the user name, password, or domain name are not UTF-8 compliant.

Explanation:
User name, password, or domain name contain characters that are not UTF-8 compliant.
User Response:
Ensure that the user name, password, and domain name contain characters that are UTF-8 compliant.

AUTH_10011 Failed to enable Authentication.

Explanation:
The network shared disk that stores the domain configuration database is not accessible.
User Response:
Ensure access to the shared disk that stores the domain configuration data.
Explanation:
Node configuration is not synchronized with the domain configuration.
User Response:
Shutdown this gateway to force a master gateway election. If the problem is resolved, then fix the node configuration with infacmd.
Explanation:
The authentication data is missing or invalid within the domain configuration database.
User Response:
Contact Informatica Global Customer Support. Before restoring the domain configuration database from the last known good backup file, back up the invalid domain configuration database to another file to help Informatica Global Customer Support troubleshoot the problem.

AUTH_10014 Authentication data is invalid as it contains no users.

Explanation:
The authentication data is invalid within the domain configuration database.
User Response:
Contact Informatica Global Customer Support. Before restoring the domain configuration database from the last known good backup file, back up the invalid domain configuration database to another file to help Informatica Global Customer Support troubleshoot the problem.

AUTH_10015 A request for operation <operation name> required input that was not supplied.

Explanation:
The input required by the operation was not provided.
User Response:
Contact Informatica Global Customer Support.

AUTH_10016 A request cannot be performed as user <user name> cannot be found.

Explanation:
An attempt was made to update user data, but the Service Manager could not authenticate the user specified in the request.
User Response:
If the error displays because of a user request, resubmit the request with a valid user name. You might need to recreate the user.

AUTH_10018 A request for operation <operation name> expected input of type <expected input type>, but was supplied with <actual input type>.

Explanation:
Authentication did not receive the required input.
User Response:
Contact Informatica Global Customer Support.

AUTH_10019 The user name or password is not recognized by the system.

Explanation:
The login user name and password combination is not valid. The user cannot be authenticated.
User Response:
Enter a valid user name and password to log in.

AUTH_10022 The node <node name> not defined within the domain.

Explanation:
The node is not defined in the domain.
User Response:
Either change the node configuration or add the node to the domain.

AUTH_10023 Administrator user name or password is not found in the domain configuration.

Explanation:
The authentication data is invalid within the domain configuration database.
User Response:
Contact Informatica Global Customer Support. Before restoring the domain configuration database from the last known good backup file, back up the invalid domain configuration database to another file to help Informatica Global Customer Support troubleshoot the problem.

AUTH_10024 Message request failed because the message contained invalid credentials that were not recognized by the system.

Explanation:
The message request contained invalid credentials.
User Response:
If error displays because of a user request, the user must log in again and resubmit the request to get a valid credential. Otherwise, contact Informatica Global Customer Support.

AUTH_10026 The thread was interrupted while associating node <node name> with the domain.

Explanation:
A problem occurred with threads while associating a node.
User Response:
Try again. If the problem persists, then contact Informatica Global Customer Support.

AUTH_10027 The user <user name> associated with node <node name> was not found in the domain.

Explanation:
The user specified in the node was not found in the domain.
User Response:
Either add the user in the domain or redefine node with a user.

AUTH_10028 The password associated with node <node name> is invalid.

Explanation:
The user password provided with the node did not match the password in the domain configuration database.
User Response:
Redefine the node with the correct password.

AUTH_10029 The node <node name> is not associated in the domain.

Explanation:
The node is not associated.
User Response:
Redefine the node.

AUTH_10030 User <user name> was not associated with node <node name>.

Explanation:
The user specified in the node configuration does not match the domain configuration.
User Response:
Either modify the user in the domain node or redefine node with the same user as the domain node.

AUTH_10031 The host name for node <node name> is inconsistent between node configuration and domain configuration.

Explanation:
The node configuration is incorrect.
User Response:
Redefine the node.
Explanation:
The node is defined twice.
User Response:
Create a node with a different name.

AUTH_10032 The port number for node <node name> is inconsistent between node configuration and domain configuration.

Explanation:
The node configuration is incorrect.
User Response:
Redefine the node.
Explanation:
The node is defined twice.
User Response:
Create a node with a different name.

AUTH_10033 The gateway setting for node <node name> is inconsistent between node configuration and domain configuration.

Explanation:
You configure a gateway node in the domain properties and in the node properties. The node is configured as a gateway node in one location and as a worker node in the other location.
User Response:
Update the domain or node properties so that the node is configured as a gateway node or a worker node in both locations.

AUTH_10036 User <user name> does not have permission on any object within the domain.

Explanation:
The user trying to log in does not have any permission within the domain.
User Response:
The user should ask the domain administrator to add permissions for the user or remove the user.

AUTH_10037 Domain <domain name> for Repository Service <Repository Service name> is not linked within this domain.

Explanation:
The user trying to log in through this domain for service not used within this domain.
User Response:
The user should log directly in to the Repository Service domain or define the link.

AUTH_10038 Repository Service <Repository Service name> is not defined or referenced within this domain.

Explanation:
The requested service is not known within this domain.
User Response:
The user should select a Repository Service known to this domain.

AUTH_10039 Repository Service <Repository Service name> is defined in multiple known domains <list of domains>.

Explanation:
Repository services with the same name exist in multiple domains.
User Response:
The user must also specify the requested domain.