LIC Messages

Explanation:	The Tomcat servlet container has not initialized the Service Manager.
User Response:	The Service Manager is still initializing. If the Service Manager is not initialized within five minutes, contact Informatica Global Customer Support.

LIC_10004 The Service Manager is disabled and cannot accept licensing requests.

Explanation:	The Service Manager on the master gateway experienced a problem and disabled itself.
User Response:	Wait for a new master gateway to be elected. The new master gateway will enable its Service Manager. If a new master gateway does not come up automatically, manually recycle this node.

LIC_10006 A request was received that was missing a required parameter.

Explanation:	A request was received that was missing a required parameter.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10007 A request was received with the wrong <actual object type> parameter (expected: <expected object type>).

Explanation:	A request was received that had the wrong type of parameter.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10010 The input vector must contain license name followed by at least one service name.

Explanation:	A request was received with invalid parameters.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10011 License <license name> is not found.

Explanation:	A request was received to process a license that could not be located.
User Response:	Verify that the license is defined in domain.

LIC_10013 The following services are already assigned: <list of services>

Explanation:	A request was received to assign services to a license that were already assigned to another license.
User Response:	Unassign these services before you assign them to another license.

LIC_10014 Request parameters must contain a license name followed by an encrypted license key.

Explanation:	A request was received with the wrong number of parameters.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10015 Request parameters must contain source and target license names.

Explanation:	A request was received with the wrong number of parameters.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10017 <service name> is not assigned to any license.

Explanation:	A service was attempting to start that was not assigned to any license.
User Response:	Assign the service to a license, and then enable or start the service.

LIC_10018 Request parameters must contain a license name followed by a description.

Explanation:	A request was received with the wrong number of parameters.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10019 Request parameters must contain a valid service name followed by a valid node name.

Explanation:	A request was received with the wrong number of parameters.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10020 The operating system type could not be established for node <node name>.

Explanation:	A service was attempting to start on a node where the platform could not be established.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10025 Cannot unassign from license <name of license> because services <list of services enabled> are enabled and/or services <list of services missing> were not found.

Explanation:	A request was received to unassign enabled services.
User Response:	Disable services before continuing.
Explanation:	A request was received to unassign an unknown service.
User Response:	Verify the service names and resubmit.

LIC_10026 License <license name>/<license serial number> cannot start service <service name> as it is not licensed to execute on platform <platform name>.

Explanation:	A service was attempting to start on an unlicensed platform.
User Response:	Contact Informatica Global Customer Support to update the license key for the specified platform.

LIC_10027 Failed to add a license key that expired on <expiration date>.

Explanation:	A request was received to add a license key that has already expired.
User Response:	Contact Informatica Global Customer Support to extend the license key.

LIC_10028 Failed to add a license key that is invalid because: <reason license key is invalid>.

Explanation:	A request was received to add a license key that is invalid.
User Response:	Verify that the license key being used is correct.

LIC_10030 Attempted to use license <license name/<license serial number> for PowerCenter <product version> where license was purchased for <license version>.

Explanation:	A service was assigned to a license for a different version.
User Response:	Assign the service to a license for this version.

LIC_10033 License <license name>/<license serial number> cannot start service <service name> as license has expired on <expiration date>.

Explanation:	A service is assigned to an expired license.
User Response:	Contact Informatica Global Customer Support to extend the license.

LIC_10034 License <license name>/<license serial number> cannot start service <service name> as license does not support grid processes.

Explanation:	A service with a grid is assigned to a license that does not support grids.
User Response:	Either assign service to a license that supports a grid or remove the grid from service.

LIC_10035 License <license name>/<license serial number> cannot start repository instance <repo name> as license does not have a valid repository count.

Explanation:	A Repository Service is assigned to a license that does not allocate Repository Services.
User Response:	Assign the Repository Service to a license that supports Repository Services.

LIC_10048 Failed to write license <license name>/<license serial number> new day record for logical CPUs on platform <platform>.

Explanation:	A database write request failed to update records.
User Response:	Verify that the domain configuration database is running.

LIC_10049 Failed to write license <license name>/<license serial number> new day record for repository instances.

Explanation:	A database write request failed to update records.
User Response:	Verify that the domain configuration database is running.

LIC_10050 Failed to write license <license name>/<license serial number> record for <actual CPU count for platform> logical CPUs on platform <platform>.

Explanation:	A database write request failed to update records.
User Response:	Verify that the domain configuration database is running.

LIC_10051 Failed to write license <license name>/<license serial number> record for <actual repo count> repository instances.

Explanation:	A database write request failed to update records.
User Response:	Verify that the domain configuration database is running.

LIC_10052 Change occurred to service <service name> that could not be found within domain.

Explanation:	The service must have been just deleted.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10053 Change occurred to node <node name> that could not be found within domain.

Explanation:	The node must have been just deleted.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10054 Cannot locate license with serial number <license serial number>.

Explanation:	The license must have been just deleted.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10055 Failed to find license for service <service name>.

Explanation:	The service being processed is not assigned to a license.
User Response:	Assign the service to a license.

LIC_10056 License <license name>/<license serial number> cannot start service <service name> as license does not support backup nodes.

Explanation:	A service is assigned to an incorrect license.
User Response:	Contact Informatica Global Customer Support to get the correct license.

LIC_10061 Cannot validate license usage with invalid service name <service name>.

Explanation:	License authorization was requested for a missing or invalid service name.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10062 Cannot validate license usage with invalid node name <node name>.

Explanation:	License authorization was requested for a missing or invalid node name.
User Response:	If the problem persists, contact Informatica Global Customer Support.

LIC_10063 License <license name/license serial number> cannot start service <service name> as license does not support operating system profiles.

Explanation:	An Integration Service that uses operating system profiles is assigned to a license that does not support operating system profiles.
User Response:	Assign the Integration Service to a license that supports operating system profiles. Disable the use of operating system profiles for the Integration Service.

LIC_10064 Cannot start service <service name> on node <node name> because this would exceed the number of licensed CPUs for platform <platform name>.

Explanation:	You cannot start the service with the current number of licensed CPUs.
User Response:	Contact an Informatica sales representative to purchase additional logical CPUs for this platform. If you do not know who your sales representative is, contact Informatica Global Customer Support to log a service request.