Informatica Resources
Informatica Network
Informatica Network hosts Informatica Global Customer Support, the Informatica Knowledge Base, and other product resources. To access Informatica Network, visit
https://network.informatica.com.
As a member, you can:
- •Access all of your Informatica resources in one place.
- •Search the Knowledge Base for product resources, including documentation, FAQs, and best practices.
- •View product availability information.
- •Review your support cases.
- •Find your local Informatica User Group Network and collaborate with your peers.
Informatica Knowledge Base
Use the Informatica Knowledge Base to search Informatica Network for product resources such as documentation, how-to articles, best practices, and PAMs.
To access the Knowledge Base, visit
https://kb.informatica.com. If you have questions, comments, or ideas about the Knowledge Base, contact the Informatica Knowledge Base team at
KB_Feedback@informatica.com.
Informatica Documentation
To get the latest documentation for your product, browse the Informatica Knowledge Base at
https://kb.informatica.com/_layouts/ProductDocumentation/Page/ProductDocumentSearch.aspx.
If you have questions, comments, or ideas about this documentation, contact the Informatica Documentation team through email at
infa_documentation@informatica.com.
Informatica Product Availability Matrixes
Product Availability Matrixes (PAMs) indicate the versions of operating systems, databases, and other types of data sources and targets that a product release supports. If you are an Informatica Network member, you can access PAMs at
https://network.informatica.com/community/informatica-network/product-availability-matrices.
Informatica Velocity
Informatica Velocity is a collection of tips and best practices developed by Informatica Professional Services. Developed from the real-world experience of hundreds of data management projects, Informatica Velocity represents the collective knowledge of our consultants who have worked with organizations from around the world to plan, develop, deploy, and maintain successful data management solutions.
If you are an Informatica Network member, you can access Informatica Velocity resources at
http://velocity.informatica.com.
If you have questions, comments, or ideas about Informatica Velocity, contact Informatica Professional Services at
ips@informatica.com.
Informatica Marketplace
The Informatica Marketplace is a forum where you can find solutions that augment, extend, or enhance your Informatica implementations. By leveraging any of the hundreds of solutions from Informatica developers and partners, you can improve your productivity and speed up time to implementation on your projects. You can access Informatica Marketplace at
https://marketplace.informatica.com.
Informatica Global Customer Support
You can contact a Global Support Center by telephone or through Online Support on Informatica Network.
To find your local Informatica Global Customer Support telephone number, visit the Informatica website at the following link:
http://www.informatica.com/us/services-and-training/support-services/global-support-centers.
If you are an Informatica Network member, you can use Online Support at
http://network.informatica.com.