Exception Management Guide > Duplicate Record Tasks > Preferred Records
  

Preferred Records

When you work on a cluster, you create or verify the most accurate and complete version of the record that the cluster represents. The record that you create or verify is the preferred record.
The first row in the cluster contains the preferred record data. To update the preferred record, promote data values from the other records in the cluster to the preferred record.
By default, the Analyst tool populates the preferred data row with data from the first record in the cluster. The Analyst tool highlights the preferred data row. The Analyst tool also highlights the record that contains the default data. When you promote a data value to the preferred record, the Analyst tool highlights the value that you promote. You can edit a value that you add to the preferred record. You cannot edit a value in another record in the cluster. If the default record is correct, you can accept the default record.
Note: The preferred record is not a member of the cluster. The preferred record is a unique record that the workflow creates in the duplicate record database.