Roles in Exception Management
A Human task assigns roles to the Analyst tool users who work on the task instances. The roles determine the range of actions that the user can perform. The Human task can assign roles to a user or to a group. If you belong to a group, you share the group role when you log in to the Analyst tool.
The Human task assigns the following roles:
- Task performer
- A user or a group that works on task instances in the Analyst tool.
- Business administrator
- A user or a group that manages the tasks instances that a Human task generates. A business administrator can also work on task instances.
If a Human task assigns task instances to a group, any member of the group can take ownership of a task. When a group member takes ownership of a task, the task disappears from the task lists of the other group members.
The workflow developer identifies one or more task performers for each step in the Human task. You might work on a task instance for a single step in the Human task and not work on a task instance for other steps.
The workflow developer identifies one or more business administrators for a Human task. Any business administrator for a Human task is also a business administrator for each step in the Human task.