Review Exceptions
Validate the work done by another use in a review exceptions task.
The steps to complete the review exceptions task are similar to the steps to correct the data. In a review task, you can verify or undo the work another user performed. Your Inbox can include data correction tasks and review tasks.
When you review exception records, you examine the changes made by the previous user and the status assigned to each record. Verify that the changes to the records are correct. Verify that the record status is correct.
The accuracy of the data in the record must match the record status. For example, if a record contains errors, the record status must indicate that the record requires additional processing, or that the record is not valid for storage in the database.
Reviewing Exception Records
When you review the output of a task that corrects exceptions, you validate the status of each record. The status determines how the next stage of the workflow processes the records. The review task ends when you review all records and set the task status.
Perform the following steps to review exceptions:
1. Open the task in My Tasks panel.
The records in the task appear in the Exceptions workspace.
2. Verify that the status of each record represents the information in the record.
You can change the record status.
- - If a user changed the record, but you do not accept the changes, click Edit and then click Record Actions > Clear Record Status.
- - If you identify an error in the record, click Edit and update the record. When the record is correct, you can accept the record.
3. After you review all records, set the task status.