Administrator Guide > Troubleshooting Axon > Data Quality Dashboards Do Not Display Data
  

Data Quality Dashboards Do Not Display Data

The Data Quality dashboard displays a visual representation about the data quality rules, data stewardship, processes, and data privacy metrics.
You might find that the Dashboard tab for data quality rules appears blank and does not display scores. Perform the following task to fix dashboard issues:

Verify that the Graph Database Service is Running

To verify that the Graph Database service is running, go to the <INSTALLATION_DIR>/axonhome/third-party-app/scripts directory in the Linux environment, and run the following command:
sh orientdb status
If the service is shut down, go to the <INSTALLATION_DIR>/bin directory, and run the following command to restart the Axon services:
sh startup.sh
If the Axon maps are displayed incorrectly after you restart the Graph Database service, perform the following steps in the Linux environment to reindex the database:
  1. 1. Run the following command to define the Axon environment variable so that the Linux system can access the Axon resources at the correct location:
    2. source <INSTALLATION_DIR>/scripts/exportEnv.sh
  2. 2. Go to the <INSTALLATION_DIR>/scripts directory, and run the following script to reindex the database:
    3. sh reIndex.sh