Specify Support Email Address
To contact the support team, Axon users can click the ? icon and then select Contact Support. You can change the default email address for Axon support when users choose to contact the support team.
You must have the Super Admin profile to perform this task.
1. From the Axon toolbar, click the Admin Panel menu item under your user name.
2. In the menu on the left, under the Customize & Configure category, click System Settings.
3. In the Group list, select Email Options.
4. Click Edit.
5. In the Support Email field, enter the default email address for Axon support.
6. In the Linux environment, run the following command to clear the Axon cache and restart the necessary services:
sh <INSTALLATION_DIR>/axonhome/third-party-app/scripts/paramsync
When you run the paramsync script, Axon restarts the HTTPD, Memcached, and email notification services.
Note: When you clear the cache and restart the Axon services, the Axon web interface might be disrupted for some users that are logged into Axon. Informatica recommends that you update the cache after you save your changes in all the System Settings pages. Additionally, perform this action during a maintenance period when very few users are using Axon.