View Logs
When you create objects, modify existing objects, or perform tasks that use the application services and microservices. Axon records those actions in log files. You can view user name, user email, and session timeout details in the log files. When you apply onboarding rules to a system or enable automated onboarding from a system, Axon captures system-level audit logs.
You can view the content of the log files and filter the information based on specific criteria. Axon searches all the log files for the criteria that you specify. In the search result, you can see snippets from the log files that match your criteria. You can then export the search results as a CSV file.
Axon Log Levels
Each Axon component records actions for specific log levels. These log levels are set as default in your Axon installation.
The following table lists the Axon components and their default log levels:
Axon Component | Default Log Level |
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Axon Core | ERROR |
Bulk Upload service | INFO |
Change Request service | ERROR |
Document Upload service | ERROR |
Lineage Consumer process | FINEST |
Notification service | ERROR |
Unison Search service | INFO |
Value List service | INFO |
Contact your system administrator to modify the log levels for the Axon components.
View System Log File Content
You need to select an Axon component to view the log file content that applies to the component. Perform the following steps to search and display the content of the log files.
You must have the SuperAdmin profile to perform this task.
1. From the Axon toolbar, click the Admin Panel menu item under your user name.
2. In the menu on the left, click Logs.
3. Click the gear icon to specify the search parameters.
4. Enter the following parameters to filter the search results:
Option | Description |
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Component | Select the component for which you want to display the content of the log file. You can choose one of the following options: - - All components
- - Axon Core component
- - Bulk Upload service
- - Change Request service
- - Document Upload service
- - Lineage Consumer process
- - Notification service
- - Unison search service
- - Value List service
|
Correlation ID | If you know the unique reference number for a specific request made by a service, enter the reference number. For example, if you uploaded a document, and the Document Upload service displays the SDF21354654564 correlation ID, enter SDF21354654564 here. |
Message | Enter any specific string value within the log files that you want to search. |
Date From | Enter the date and time if you want to search for log files that were created after a specific date and time. |
Date To | Enter the date and time if you want to search for log files that were created before a specific date and time. |
User Name | Enter the user name if you want to display the logs for a specific Axon user. |
Log Level | Select the log level for which you want to display the content of the log file. You can choose from the following log levels: - - All log levels
- - ALERT: Messages that require you to monitor an application or operation. You might have to take steps to prevent the application or operation from failing. The messages in this level also include internal server errors. This log level applies only to the Axon Core component.
- - DEBUG: Messages that are helpful to debug an operation or application that might have failed.
- - ERROR: Messages that indicate that an operation has failed.
- - INFO: Messages that indicate the status of an application or operation.
- - TRACE: Messages that are helpful to trace a specific code or function.
- - WARN: Messages that indicate that an application or operation is not running as expected.
- - FATAL: Messages that indicate that an application or operation has shut down. This log level applies only to the Axon Core component.
- - CRITICAL: Messages that indicate that an application or operation faces a severe error. This log level applies only to the Axon Core component.
- - CONFIG: Messages for static configurations. This log level applies only to the Lineage Consumer process.
- - FINE: Messages that provide simple tracing information. This log level applies only to the Lineage Consumer process.
- - FINEST: Messages that provide detailed tracing information. This log level applies only to the Lineage Consumer process.
- - SEVERE: Messages that indicate that an application or operations has encountered a serious failure. This log level applies only to the Lineage Consumer process.
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Note: The search parameters are optional. You can enter one or more parameters to search within the log files.
5. Click Search.
Axon displays snippets from the log files that match the criteria. You can scroll down the page to fetch and display more records. Axon displays a maximum of 10000 records.
6. Click the gear icon and then select Export to CSV to export the search results as a CSV file. The CSV file displays all the columns for the search results. You can export a maximum of 100000 records.