View System Information
Administrators can view system information from the Admin Panel. Axon displays static information and real time information. Use the system information to troubleshoot Axon before you contact Informatica Global Customer Support.
Axon displays the following static information in the Admin Panel:
- •Axon version
- •Axon build
- •Axon core
- •Build date
Axon displays the following real time data in the Admin Panel:
- •Status of the Axon services
- •Axon message queue
Axon represents the status of Axon services using colors, and reports the health of the application services. A green-colored dot next to a service means that the service is healthy. A red-colored dot indicates that the service has shut down.
You can also check the status of specific services from the Linux environment. To check the status of a service, go to the <INSTALLATION_DIR>/axonhome/third-party-app/scripts directory in the Linux environment, and run the following command:
sh <service_script> status
For example, to check the status of the Email Notification service, run the following command:
sh jobber status
For the complete list of services used by Axon, refer the Working with Services topic in the Monitoring Axon chapter of the Axon Data Governance 7.1 Administrator Guide.