View Audit Trail of a Change Request

When you run a workflow, Axon notifies the stakeholders of the tasks that they need to perform as part of the change request. A stakeholder can review and take necessary actions for the change request. After you start the workflow, the workflow diagram shows the active task in green color.

The Discussion section of the workflow contains an audit trail of all the steps for which actions are taken or discussions are held. For example, you can see the task name, status, description, and due date for a user task. You can use the @ special character to address the user in a discussion. When a user is assigned to perform a task, Axon invites the user to post the results and shows the relevant actions that the user needs to perform to complete the task. If a user task is followed by a gateway, the user has an option to capture the decision made as part of the user task.