Create a Change Request Manually
Raise a change request to create, update, enhance, or request information for an Axon object. You can start a change request when you modify a default field or custom field.
The SuperAdmin must configure a workflow for the object facet in the Admin Panel.
1. Open the object for which you want to raise a change request.
2. In the Change tab of the object, click the Change Request tab.
3. Click Edit > Raise Change Request.
The New Change Request page appears.
4. Configure the following properties to define a change request:
Field | Description |
|---|
Title | Provide a short, meaningful title for the change request. |
Type | Select the option that best describes the type of change request. You can either request for a change or request for information. |
Summary | Provide a full description to explain why you want to raise the change request. The summary must contain enough information for stakeholders to assess the change request. A change request might be rejected if the details are not sufficient. |
Parent | Select a parent name if the change request is part of a collection of related requests. You can associate the change request as a child of the parent change request. |
5. Configure the following properties to classify a change request:
Field | Description |
|---|
Severity | Select the severity of the change request. You can select a low, medium, or high severity. |
Urgency | Select the level of urgency for the change request. Select low, medium, or high. |
Estimated Benefit | Enter the amount of estimated benefit after you make the change. Expressed in GBP. |
Estimated Cost | Enter the amount of the estimated cost to make the change. Expressed in GBP. |
6. Click Save and Close.
Axon creates a change request for the object, but does not start the change request. To start the change request, you must assign a workflow to the object. To select a workflow, see
Assign a Workflow to a Manual Change Request. You can view the Summary, Relationships, Stakeholders, and History tabs of the change request that you created. .
Axon allows you to start an workflow automatically after you raise the change request. To do this, the SuperAdmin or Admin user should configure the change request type from the Admin panel > Default Workflow page.