Marketo Connector Guide > Troubleshooting > Troubleshooting Data Synchronization Task (DSS)
  

Troubleshooting Data Synchronization Task (DSS)

While creating DSS task, the “NULL” error message will appear when a connector with invalid configuration is selected. The null error message files are saved in specific location.
For example, C:\Program Files\Informatica Cloud Secure Agent\main\tomcat\log\<connectorname><date & time stamp>.
The log and exception details of a failed DSS task will be captured under the “Session Log”. You require special permission privileges to run the application in debug mode.
Note: You can enable logs to verify request and SOAP response. For higher batch size (Fetch size) I.E., 5000 or more, the connector might throw a DTM termination error. In such a scenario, it is recommended to set "False" in Enable Debugger present in connection parameters.